Infographic Taxi
Open the visual summary or download the PDF for reference.
Download PDFNo. 4/2026
Metered passenger services; airport taxis may use coupon tickets.
Visual summary
Key requirements
- Individuals / sole proprietorships: a maximum of one licence; partnerships / private limited companies: no limit.
- Valid Class D CDL and Taxi PSV; at least two partners / directors for the relevant entities.
- A model with at least 3 ASEAN NCAP stars or equivalent; operation up to 18 years of age.
- A local-authority-approved depot (individuals may use their residence), clearance of summonses / insolvency; company drivers must be registered with LPKP.
- Partnership / company drivers must be aged ≤65; requirements for individuals >65 follow PSV provisions.
Related documents
- Identity card, CDL, PSV.
- Trade licence, registration and company information according to applicant category.
- Full documents: Item 6 of the circular.
Summary only. Refer to Items 3–6 for the full documents, exemptions and validity periods.
01 — New / additional licence applications
- 01Log in to iSPKP
Select Land Public Transport Licensing → New Vehicle Licence Application.
- 02Complete the details
Enter licence, vehicle, depot, GPS, route / stop and operating-area details for the relevant class.
- 03Upload & submit
Provide supporting documents, review, integration verification and declarations. Pay the fees through the system.
- 04Officer review
The Processing Officer, Verifier 1 and Verifier 2 review the application and make recommendations.
- 05Board decision
New applications are presented for a decision; the Secretary implements the decision.
- 06Decision letter
Approved: Approval Offer Letter (STK). Rejected / deferred: decision letter or query.
Query / re-open → the applicant uploads the requested documents → the application returns to review. An STK is an offer of approval; licence issuance must still be applied for in accordance with vehicle requirements.
02 — Renewals / reapplications
- 01Choose the transaction
Choose renewal or reapplication according to the licence status and expiry date.
- 02Prepare documents
Prepare vehicle documents, trade licence, performance / financial reports and documents for the relevant class.
- 03PO / VO1 review
Completeness and compliance are checked; additional documents may be requested.
- 04VO2 review
Comments, recommendations and documents are reviewed. For reapplications, Board presentation is determined where required. Decisions / invoices are updated according to the process.
- 05Receive the decision
Follow the system instructions and retain the licence letters / documents.
Complete the additional documents and resubmit for review. Reapplication requirements vary according to the licence class and how long the licence has expired.
03 — EVP registration and cancellation
- 01Register with an EHO
Choose a permitted e-hailing company; prepare a valid PSV licence and vehicle details.
- 02EHO applies for the EVP
The company submits the permit application to LPKP Sarawak through iSPKP.
- 03Approval & integration
Eligible permit information is transmitted through the system to JPJ’s mySIKAP.
- 04EVP in the app
The EHO uploads the approved permit to the driver’s app.
- 05JPJ declaration
Update AB → AH; inspection is required for vehicles over three years old, together with the relevant JPJ documents.
The owner / driver applies through the EHO → LPKP reviews the cancellation in iSPKP → the EHO issues a letter → relevant inspections follow and JPJ changes AH → AB. The EHO also manages EVP renewal.
The flowchart is an applicant summary based on iSPKP work processes and the department’s EVP reference infographic. Requirements and decisions depend on the licence class and LPKP Sarawak’s review.
