Choose your guide
Find system guidance by module and transaction.
Land Public Transport Licensing
Applications, renewals, changes and licence management.
- New applications
- Renewal / reapplication
- Licence variations
- Temporary licensing changes
IBL / E-hailing
Guidance for e-hailing operators (EHO), vehicle permits (EVP) and drivers.
- New EHO / additional quota
- EHO renewal
- EVP renewal
- Application variations
Step-by-step guides
Choose a topic for a workflow overview and its original chapter reference.
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New applications
- Log in, open Land Public Transport Licensing and select New Application.
- Complete licence and vehicle details; enter operating areas, routes, GPS and parking details where required by the form.
- Upload supporting documents, review the application and complete integration verification and declaration.
- Follow the payment instructions and check the receipt and offer letter in the system.
Reference: User manual, Licensing, section 4.1 · 6 January 2023 · v0.1 · PDF in Malay
Read full chapter in PDF ↗Renewal / reapplication
- Select renewal or reapplication and the relevant licence record.
- Review the application and update the requested details and documents.
- Review the application, verification and declaration before following the payment instructions.
Reference: User manual, Licensing, section 4.2 · 6 January 2023 · v0.1 · PDF in Malay
Read full chapter in PDF ↗Licence variations
- Select Licence Variation and the relevant change.
- Refer to the subguides for shareholder, operator class, vehicle classification, vehicle replacement or ownership changes.
- Complete the details and documents for the chosen change, then review and submit through the system workflow.
Reference: User manual, Licensing, section 4.3 · 6 January 2023 · v0.1 · PDF in Malay
Read full chapter in PDF ↗Temporary licensing changes
- Select temporary licensing changes and the relevant licence.
- Enter the requested change, period and operating details.
- Attach the relevant documents, review the application and follow the remaining system steps.
Reference: User manual, Licensing, section 4.4 · 6 January 2023 · v0.1 · PDF in Malay
Read full chapter in PDF ↗Short-term licences
- Select the short-term licence application.
- Complete the requested vehicle, journey and document details.
- Review and complete the declaration and payment as directed by the system.
Reference: User manual, Licensing, section 4.5 · 6 January 2023 · v0.1 · PDF in Malay
Read full chapter in PDF ↗Licence issuance
- Open Licence Issuance and select the record available for processing in the system.
- Review the details and documents for licence issuance.
- Follow the displayed verification, declaration and payment steps, then check the licence document.
Reference: User manual, Licensing, section 4.6 · 6 January 2023 · v0.1 · PDF in Malay
Read full chapter in PDF ↗Vehicle / operator licence cancellation
- Select vehicle or operator licence cancellation.
- Choose the licence record and complete the requested reason and details.
- Review the documents and declaration before submitting the cancellation application.
Reference: User manual, Licensing, section 4.7 · 6 January 2023 · v0.1 · PDF in Malay
Read full chapter in PDF ↗New EHO / additional quota
- Open Intermediation Business Licensing and select New EHO or Add Quota (EVP).
- Complete company, system application and supporting document details for the selected transaction.
- Review the application, integration verification and declaration; follow the displayed payment and licence issuance steps.
Reference: User manual, IBL, section 4.1 · 6 January 2023 · v0.1
Read full chapter in PDF ↗EHO renewal
- Select EHO renewal and the relevant licence.
- Review the details, system application and supporting documents.
- Complete review, verification and declaration, then follow payment and licence issuance instructions.
Reference: User manual, IBL, section 4.2 · 6 January 2023 · v0.1
Read full chapter in PDF ↗EVP renewal
- Select EVP Renewal and the relevant licence or EVP record.
- Review and update the requested details and documents.
- Complete review and declaration, then follow the displayed payment steps.
Reference: User manual, IBL, section 4.3 · 6 January 2023 · v0.1
Read full chapter in PDF ↗Application variations
- Select Application Variation and the relevant record.
- Specify the change and update the details and documents requested by the form.
- Review and complete the declaration before submitting.
Reference: User manual, IBL, section 4.4 · 6 January 2023 · v0.1
Read full chapter in PDF ↗EHO cancellation
- Select EHO Cancellation and the relevant EHO licence.
- Complete the requested cancellation reason and details.
- Review the application and documents and complete the declaration.
Reference: User manual, IBL, section 4.5 · 6 January 2023 · v0.1
Read full chapter in PDF ↗EVP registration
- Select EVP Registration in the IBL module.
- Complete vehicle and related details and supporting documents.
- Review the record and complete verification and declaration through the system workflow.
Reference: User manual, IBL, section 4.6 · 6 January 2023 · v0.1
Read full chapter in PDF ↗Driver registration
- Select Driver Registration in the IBL module.
- Enter the requested driver details and documents and check their accuracy.
- Complete review and declaration before submitting.
Reference: User manual, IBL, section 4.7 · 6 January 2023 · v0.1
Read full chapter in PDF ↗EVP cancellation
- Select EVP Cancellation and the relevant record.
- Complete the cancellation details and reason.
- Review the record and complete the declaration before submitting.
Reference: User manual, IBL, section 4.8 · 6 January 2023 · v0.1
Read full chapter in PDF ↗Driver deletion
- Select Driver Deletion in the IBL module.
- Find and select the relevant driver record.
- Review the displayed details and confirmation before continuing with deletion.
Reference: User manual, IBL, section 4.9 · 6 January 2023 · v0.1
Read full chapter in PDF ↗Full manuals
Read or download the three original source documents.
Land Public Transport Licensing
214 pages · 13.33 MB
6 January 2023 · Version 0.1
Intermediation Business Licensing
185 pages · 10.71 MB
6 January 2023 · Version 0.1
Intermediation Business Licensing
170 pages · 10.00 MB
6 January 2023 · Version 0.1
These summaries are based on manuals dated 6 January 2023. Screens and workflows may change; follow current iSPKP and LPKP Sarawak instructions. The supplied Licensing manual is in Malay; IBL manuals are available in Malay and English.
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