Our commitment to providing you with the best service

—   Our Commitment

Friendly, Efficient and Quality Service

LPKP Sarawak pledges to provide friendly, efficient, quality and fair services to all customers. Complete applications that meet the requirements will be processed within the stated number of working days .

—   Processing Times

Application Types and Timeframes

Complete applications that meet the requirements will be processed as follows:

01
✍

New Application

New Application30 daysComplete review and approval process

02
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Renewal Application

Application for Renewal5 daysSmooth renewal process

03
▤

Variation Application

Application for Variation5 daysRecord and process variations

04
▧

Decision Notification Letter

Notification Letter5 daysOfficial decision notice

05
▣

Licence Printing

Printing of Licence3 daysFinal licence issuance

—   Core Service Values

Always Serving with Integrity

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Friendly

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Efficient

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Quality

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Fair

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Customer Oriented

Orderly Transport, a Thriving Economy, Public Wellbeing